This page should help you get a better understanding of what to expect from the shipping process. Every effort is made to keep the information accurate and up-to-date, however, unexpected changes/differences can surface.
Order Processing Times
The vast majority of orders are dispatched within 1-3 business days of being received. Dispatch days can vary depending on the selected service.
- Many of the express delivery options have a same-day or next day processing time.
- Economical services are commonly only collected by the correspnding courier twice per week (if an order is received just after a courier pick-up, it would face the maximum 3 business day processing time).
Certain orders may require additional processing time. This often is related to the shipping address being flagged by the courier and requiring manual verification.
Shipping Delivery Estimates
Orders are typically shipped within 2-3 days after the order has been received.
In some cases, orders ship same-day.
Transit time depends on the shipping service selected. The slowest shipping services for the relative destination have the following delivery estimates:
- USA: 3-6 business days (First Class Mail)
- Canada: 2-8 business days (Expedited)
- International: 8-21 business days (Small Packet Air International)
- Problematic Countries: 20-40 calendar days (Small Packet Air International)
More precise estimates are available via the shipping calculator located on the cart page.
Shipping Cost Estimates
The cost of shipping is calculated based on shipping destination, service used, and the total weight of the shipment. The different options are provided via the shipping calculator on the cart page (please include your postal code to see all available options).
Available Shipping Services
Different destinations have different shipping services available.
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USA
All USA bound shipments originate from Canada and are shipped via the USPS. A private courier is used for the first leg of the shipping process and this delays initial tracking updates by one business day.
Available services include:
- First Class Mail – 4-7 business days
- Priority Mail – 3-4 business days
- Priority Mail Express – 1-2 business days
- DHL Express – 1-2 business days
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Canada
Shipments throughout Canada are handled either via Canada Post directly or through third party carriers when available.
Available services include:
- Expedited Parcel – 2-8 business days
- XpressPost – 2-5 business days
- Priority Mail – 1-3 business days
Service availability may vary depending on the specific delivery address – not all services are available for every address.
International
International shipping services vary by country and options to any given country can be viewed using the Shipping Calculator on the Cart page. The list below presents all possible services and not all of these are available for every destination.
Please be aware that the shipping times are estimates and not guaranteed. International shipping times can be difficult to predict due to the large number of variables involved (mail volume surges, customs processing delays, weather factors, local holidays, etc.).
Available services include:
- Small Packet Air Non-Tracked – 14-21 business days
- APC International Tracked – 14-21 business days
- Asendia International Tracked – 14-21 business days
- Tracked Packet International – 6-21 business days
- Priority Mail International – 6-21 business days
- XpressPost International – 5-14 business days
- DHL Express – 2-5 business days
As a general guideline, delivery time to countries with organized/efficient postal services is usually on the lower end of the estimates listed above, while countries with poorly organized postal systems fall on the higher end of estimate.
Small Packet AirSince the Small Packet Air service does not come with tracking or insurance, tracked shipping services are highly recommended for countries with unreliable national postal services.
Problematic Destinations
Some international locations are known to be problematic and delivery times can vary greatly due to extended customs processing or poor national delivery services.
Known countries currently include:
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India
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Brazil
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Mexico
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Pakistan
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Cambodia
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South Africa
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Russia
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Ukraine
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Turkey – cosmetics banned from import
Customs, Duties, and Taxes
International shipments may be subject to customs processing at the destination country.
Different countries have different tax/duty free import limits. Shipments outside of these limits are likely to be subject to the destinations countries duties and taxes upon import. These fees can be extremely hard to predict and are often at the discretion of the specific customs officer who handles the shipment.
You can find a general breakdown of international duty/tax limits here:
For specific duties and taxes calculations, please contact your national postal service and inquire about your countries specific customs policies.
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VAT to European Nations
As of July 1st, 2021 all shipments valued under €150 and destined for the European Union states must have the proportionate VAT pre-paid at the time of purchase. To accommodate this, VAT is now directly charged during the checkout process and remitted to the corresponding countries tax authorities via the IOSS (Import One-Stop Shop) program.
Pre-payment of taxes in this manner ensures proper compliance of import, reduces customs processing times, and avoids any unexpected fees at delivery. With these changes, you should not be billed any additional customs fees upon delivery.
Official VAT Paid Invoice Record Available Upon Request
This process of collection and remittence is handled by a third party tax service – Taxamo. Once an order is placed on the website, the VAT charges are paid to Taxamo, who then becomes the responsible party for transferring these fees to the government.
As a result of this in-direct tax collection, all orders to European Union countries have a secondary invoice issued by Taxamo which includes the official record of VAT collection and payment. To avoid an unnecessary confusion, the secondary invoice issued by Taxamo is not automatically included with each order. Instead, the appreciate VAT information is passed electronically with each shipment.
In rare cases, customs authorities may request this invoice for manually processing and review. If this invoice is required, please send your request via the purchase support form and it will be emailed to you promptly.
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Donna Schnare
(verified owner) –
5 out of 5I bought Feed Your Skin a few years ago and kind of forgot about it. The last couple of years my eczema, dermatitis and auto immune have flared up tremendously. Thank goodness I had kept my bottle of BIOM8 – used it last night on some of my eczema and I cannot believe how well it worked. It decreased the itching and scaling. I am so glad I found you online and will be purchasing more soon. This works better than the anti fungal and corticoid steroid my dermatologist gave me. Thank you so much!
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Mark Benjie Baal
(verified owner) –
5 out of 5I was on cream steroids every other day for my face consistently for 7 years until I found this product and started using it Nov. of 2019. Until now, I haven’t been able to use any type of steroids. Currently on my 3rd order ( I bulk buy to save shipping fee to Australia). I am so happy for not being able to use steroids anymore. I have been a happy customer since 2019. And to be honest, this is the first time I have ever written a review for a product. This conditioning oil is just amazing! To Michael who did all the hard work for us, cheers mate! You’re a legend!
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LM
(verified owner) –
5 out of 5Helpful
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ed
(verified owner) –
3 out of 5I first bought biom8 back in 2016 after years of red flaky facial seb derm and many years of hydrocortisone use (as a daily moisturiser even) and then a horrid year of steroid withdrawal. It was my holy grail product for about 4 years and cleared up my face wonderfully – no redness, no flakes, even oiliness had reduced massively. My routine was just moisturise after shower w/ Neutrogena clear and defend, and then pm: biom8 and sometimes a benzoyl peroxide cream for hormonal acne.
HOWEVER, and very unfortunately, my skin started to go pear shaped again during covid lockdown in 2020, even with this winning minimal routine. After taking a break from biom8, every time i’ve went back to it, my face immediately erupts into redness leaving it very tight and hot, akin to an allergic reaction. If I use just MCT oil from Amazon, it works fairly well and similar, but not as good as the peak of my earlier biom8 years. The redness and oiliness have returned, seemingly permanently and biom8 only seems to make it worse now. I remember thinking if biom8 ever stopped production, I would be screwed. It turns out I am screwed regardless, since either my skin has suddenly changed and become even more intolerant/hypersensitive, or the biom8 formula has changed.
Had I rated this product any time between 2016-2020, it would have been an easy 5 stars. But the frustration of being unable to use it anymore for some unknowable reason forced me to write this review. I wonder if this has happened to anyone else, but I really hope it hasn’t.
27 Year old Male from UK
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Joseph byrd
(verified owner) –
5 out of 5This shit is the real deal. They say there is no cure for SD but this is close enough. I’ve been using it daily, and haven’t had an outbreak in probably a year. It takes a week or two to take full affect, in healing the itchy burning stinging scales and pustules. After that, maybe another two weeks for the redness to disappear. I had SD on my nose, cheeks, chin, ears, and hairline. I had outbreaks at least once a month and I tried literally every remedy on the market over the past few years. Nothing worked. Hard stop. This oil changed my life. This is my second review. I am not paid or in any way associated with this company, other than being on my second bottle of oil, which I purchased from them. I was so embarrassed and my self esteem was dead. I felt dirty, and embarrassed to show my ugly face in public. I even resorted to cetaphil pigmented sunblock to cover the redness. It was a terrifying experience, to have something like this progressively spreading across my entire face and scalp, and knowing there was no cure. I purchased biom 8 after reading all of the reviews, and seeing that probably 90% were positive. I’m glad I made that decision!!!!!!!!!!!!!!!!!!!!!!! I’m completely free of any trace
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Kristen Luke
(verified owner) –
5 out of 5Did not know why for so many years- since a teen- I get dry flaky skin that causes acne and congestion in my skin. It even has created rosacea. For a long time, I used just these two items – the spray and the oil together and my skin was amazing! I use some other items not but still use these both, too. And, they are amazing! I have been using them for about 5 years now.
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mwhelan611
(verified owner) –
5 out of 5Ive waited far too long to write this review, but I have to say that this product has done more for me than words can ever express.
Long story short, I had SD since my early teens and had just about given up on ever getting over it, until I tried BIOM8.
My SD was horrible. My hypothesis is that it was set off by an acne medication that I was prescribed when I was in high school. Redness, irritation, flakiness and itching/burning around my cheeks, nose, eyebrows and jawline. As I went into college, it got so bad that I was missing class out of sheer embarrassment. I tried several products but to no avail. finally, I saw a dermatologist who prescribed ketoconazole and several other creams, and It finally got better. as the months rolled on, however, it got worse and by a year it was back to how it was. this pattern continued for years: I would see a dermatologist, they would prescribe something, it would improve for a while , and then it would regress to the original state. fast forward several years, and it reached a new low. I was deployed to Iraq, my SD had gotten so out of hand that I almost accepted that this would be my reality for the rest of my life. My self esteem was non-existent, as it had been for pretty much my entire adult life up to that point. I decided to stop taking the shampoos and creams that had been offering no help with my symptoms, and I began looking online at SD blogs and chat boards. this was around 2019, and sadly I can’t remember the name of the blog or the author ( otherwise I would absolutely name-drop them), but there were several products available without a prescription that many people were raving about as helping their SD symptoms, and BIOM8 was one of them. I figured I had nothing to lose, so I bought a bottle as well as a couple other products, and tried them. the first 2 didn’t do much, and I began to try BIOM8. I started with 2-3 pumps on my bad spots per day , and began to taper it off as the weeks went by. within 3 weeks my symptoms were GONE. redness, itching/flaking, irritation, dryness- all of it had subsided. it was incredible to see. my only regret is that I didn’t take before and after photos. Ive been using it ever since and my SD has never returned to the original affected areas.
From the bottom of my heart, thank you BIOM8. I cannot recommend it enough and will be a customer for life.
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Alex
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5 out of 5If you are dealing with Sebhorreic Dermatitis, stop whatever you are taking and buy Biom8 now. I have literally been prescribed everything from Nutriseb to various doses of hydrocortisone and NOTHING worked (or something would work for a couple weeks and then stop working). Like many of the reviews, I bought this product after being at my wits end and willing to try anything. I have been using this product since before the pandemic and I still give it five stars (I would give it 6 if I could). I rarely leave reviews but I couldn’t help myself. This product has changed my life.
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Wellington
(verified owner) –
5 out of 5i’m using it for about 28 days
it recovered my skin as fast and naturally as any product I’ve used before (and I’ve used many)
This OIL is PERFECT
big thanks to the owner who also suffers from dermatitis too and found the perfect combination to make it
Hey if wouldnt for you there would still have lot of people suffering at the greedy hands of drugstores
Greetings from ??
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platinumair.net.au
(verified owner) –
5 out of 5Always the sceptic, I’m always reluctant to buy/try products but decided to give this a go.
Personally, this has really worked for me. Skin has cleared up, dry red skin has gone and I would very much recommend this product, at least give a go.
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Nicolai
(verified owner) –
5 out of 5Best Product ever, iIt helps me a lot with my SD. Thank you very much for this Produkt.
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Jake W
(verified owner) –
5 out of 5I’ve tried Biom8 a few times now over the past 5 years and sometimes it works great and other times it didn’t seem to help. I think i finally figured out why. At least for my situation.
If I have a flare, it will not heal unless conditions are perfect. These conditions are: diet, sunlight and skin health. I have to be doing all 3 to heal.
There’s been times in the winter where I have a flare, I make sure my diet is good and I’m using biom8, but I don’t see results because there’s no sunlight.
Currently, I am in the summer getting plenty of sunlight and made sure my diet is good, but my skin health was poor because of the super dry climate I live in now. As soon as I added biom8 to the equation, I began to see healing.
In short — biom8 works great for me as long as it’s part of a holistic approach to skincare.
1 individual found this helpful
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Michael Hamilton
(verified owner) –
5 out of 5I almost never leave feedback on products, but man.. I cannot be more grateful to have found this. I’ve been dealing with facial dermatitis since I was like 20-21 (I’m 36 now), and have never found anything that truly helped. This has made such a dramatic change in my skin. I finally don’t feel nervous to make eye contact with people, due to flare-ups. I even stopped washing my face with soap, just cold water as suggested. If you are on the fence about trying it, just do it. I feel so blessed to have stumbled across this.
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dogartshow
(verified owner) –
5 out of 5Been using this product on and off for 6 years to deal with my flare-ups of psoriasis and nothing has been as effective and inconspicuous as biom8. Consistent use of this on my facial spots has made them less angry. All these years later and I’m still a believer!
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Conor Baylis
–
5 out of 5Hi Michael, I had eczema as a kid on my wrists and the back of my knees. My mom put me on a diet(no wheat, dairy, sugar) when I was in 3rd grade for a year. Although it wasn’t easy it did knock out my conditions. I didn’t see symptoms again till I was 25 and it showed up on my feet. Lasted for about a year then it was gone. I’m 39 now and I’d say about 3 years ago is when I started showing signs of SD on my scalp. It progressed to my face and then onto my chest. It got worse and worse and inspired me to find a solution. I tried so many things, nothing was consistent and nobody had the answers. I’m so impressed with your story and of course your product. You really did it. I can only hope I can help people as much as you have one day.
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Marcel
(verified owner) –
5 out of 5Other moisturizers would irritate my face, this one works great for my face when I’m consistently using it at least once a day. I wash my face in the morning with a wet washcloth first and let it dry for a few minutes before applying the oil. Also, at a time where everything is getting more expensive I appreciate the price of this product staying the same. Thank you for creating this product.
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Mattias
(verified owner) –
5 out of 5I have had SD for more than 25 years and it has been quite a life struggle. Over the years, doctors have prescribed me different steroid creams, such as Protopic, Tacrolimus, Daktacort and Pevisone, that would work for a couple of weeks and then I would need to ramp up the dose and eventually the effect would be 90% gone.
Some years ago there it felt like there was no cream left to try and my SD was out of control. I stopped the creams totally and got horrendous flare ups for months. During this time I started following different tips online, such as following a strict vegan diet and eliminating all processed sugar and oils, drink lots of water, not using any products on my face and scalp, moderate work out and walks every day and moderate sun exposure (it was summer time). In a month, I would have about 3 weeks of hell, 1 week of OK looking skin. This went on for about half a year.
Then I remember having read about Biom8. I hadn’t bothered looking it up properly but in desperation I read more about the product and about the research of its founder. The research resonated with me since I thought it pointed in the same direction as my own experimentation. I ordered 2 bottles and since then, more than 2 years later, I have only used Biom8 in my face, no other products what so ever. I wash my face daily (once or twice) with only water. When using Biom8, my SD is about 98% gone and my face feels better than in ages. I use the oil once or twice per day, in my face and some times in my scalp.
The tight, dry feeling the steroid creams gave me is gone. The creams used to make the side of my mouth crack up and my skin got really red at times, this is also gone. I can once again have a bit longer hair without the SD going out of control. Even though my skin is naturally oily, I don’t feel the product makes my skin more oily. Weirdly, I feel it rather helps taking away the oily feeling I would have before.
I am profoundly grateful for this product and the research made by the founder. It’s quite amazing that this product helps me more than any prescribed cream out there. It shows that it some times can be really useful to do your own research (fact based, mind you) and get results that are far better than what any doctor’s knowledge can get you.
Thanks!
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Nic
(verified owner) –
5 out of 5Started developing red, itchy, flakey patches on my face and scalp around 3-4 years ago. Read everything online, and determined it was Seborrheic dermatitis. Tried a bunch of products and shampoos etc. Nothing worked. Bought this soon after and it all cleared up within a few days. As long as I use it every couple days, it never comes back. The only times it has ever returned is when I’ve run out or forgotten to apply it for a week+. Been using it for years and I will continue to.
Can’t stress how amazing this product is.
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Luke Walker
(verified owner) –
5 out of 5My SD started when I was around 18, first my nose, then scalp, then eyebrows and then chin. I always found something that would be ok with it then when I turned 30 for some reason it just went into overdrive, especially on my scalp, and nothing would fix it. I tried every single thing on the market including things from countries in languages I couldn’t read.
I was a bit sceptical about this as it’s all natural and didn’t think it would work so tried all the medicated stuff first, and to be honest all the good reviews I thought there’s so many they must be fake. But with nothing else left to try I gave this a go and thank god I did. It’s the ONLY thing that works for me! It’s not a cure that will get rid of it completely, need to reapply every 2-3 days, but it’s so good to know those days are safe from itchy and flaking and redness on my face. It’s also not that much of a hassle to do as a step before showering.
Being in the UK I buy bulk to save money on shipping and get an order around once every 6 months and it’s all still great by the end of the order.
I’ve been using it for 4 years now and I recommend this to anyone who has SD or even just dandruff. Convert for life.
I feel for the people who this doesn’t work for, as I know not everyone is different and it can’t work for everyone, I’m just so grateful it works for me.
Also customer service is great and answer any questions ever have.
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Kieran Brennan
(verified owner) –
5 out of 5This Skin Conditioning oil design is very impressive for SD conditions. Ive been using it over a year now, and the same 100ml bottle lasts ages.
At the start I think I was using too much, which was causing a red heat rash at times, especially when doing physical exercise, so minimal amount after a cool shower is key.
I have yesterday just received my 1st bottle of the water based topical recovery spray, so I am hoping this product compliments the conditioning oil, and I will use on my scalp too, directly after a cool shower. Keep up the good work, it makes a real difference to peoples quality of life.
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[email protected]
(verified owner) –
5 out of 5Produt ótimo!
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Linda
(verified owner) –
5 out of 5Ich verwende dieses Produkt seid 2 Jahren und bei regelmäßiger Anwendungen, binn ich beschwerdefrei. Hab vorher so viele Dinge ausprobiert aber nichts hat geholfen. DANKE!!
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alba_06
(verified owner) –
5 out of 5It’s been 3 months since I started using BIOM8.
I would never write a review about a product, but I am this happy and this amazed by the results that I wanted it to share it.
I’ve suffered from dermatitis since I was little. Throught this last 3 years I used raw honey and coconut oil as my face mask to prevent my face from the dermatitis.
And It worked 60% but lattely my face was starting to get red and it ached again.
I had to put raw honey on my face two times a day and 3h every other week.
I was really aming to find at least something that could help me with my dermatitis and I didn’t care if I had to put raw honey on my face every day if the aching and redness would disappear even a little.
Beacuse it is really awfull to wake up every day with your face aching and watching your face pretty red.
But lately this remedy wasn’t working as good as it did before, so I was like, ok! Let’s find a solution! I’m sure there is one!
So here I was on this webside reading about BIOM8 and I didn’t thought it twice. I was like, let’s try this one.
And oh my god, the changes were drastically visible in two or three days. And I’ve never been happier!
It is so much better than with the raw honey mask I would do. Because Biom8 it’s not as sticky as honey.
And once I tried it it was as if I no longer had dermatitis anymore!!!!!
I even apply it just 4 times a week and it works just fine. Just 2 drops of this oil and you are ready to go!
It is amazing.
I am really happy to have found this oil because it is really a miracle to not have dermatitis anymore and see my skin this gorgeous!
I never thought I would write a review on a product, but here I am. This one deserves it.
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James Williams
(verified owner) –
5 out of 5Helpful
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Mark Perera
(verified owner) –
5 out of 5It’s early days since purchase , been using it for around 3 weeks.
I hope it doesn’t fade away like the rest of the stuff I have used it for my SD issue on face and scalp for the last 20years , so far this product has had a profound effect on my skin and scalp , yes I even spray it on my head as I have short hair. I have already ordered a second bottle since it takes some time for shipping . I wish I could have a swimming pool with this liquid . I want to drink it (pls don’t ) lol! That’s the impact this product has had in my life so far with just 3 weeks of use. A MASSIVE THANK YOU for this effort for the founder/creator of this formula , forever in debt as this is changing lives , for me it’s been 25yrs of trying figure out away of getting rid of this red stuff on my face and head! Can’t thank you enough! Please don’t stop making this. ?❤️???❤️❤️❤️
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Kathy A.
(verified owner) –
5 out of 5I have suffered from scaly and itchy SD on my scalp and face for most of life. I have been to numerous dermatologists and have tried every medication and product under the sun. The products will work for a limited time and then stop. I then had to start the search all over again. Biom8 is the only product that has been consistent for me and my son. While it is not a cure (be sure to follow directions on usage), it controls the symptoms very well and totally clears up my bad breakouts within 24 hours!! I have been using this product for years now and will continue doing so!
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Jason
(verified owner) –
5 out of 5What the hell is this magic? I’ve had to use tacrolimus and cloderm for ages because of miserable seborrheic dermatitis. Not once have I had to use that awful crap since I found this product. Can’t wait for the scalp oil to be released!
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cuevas78hg
(verified owner) –
5 out of 5I have been dealing with Seborrheic Dermatitis for over 20 years. It has literally controlled every day of my life an changed who I am. I somehow stumbled onto youtube vidoes talking about Biom8. I found it hard to believe since over the years I have been to 2-3 dermatologist an nothing got rid of the problem. I gave it a try anyway an wow its been a lifesaver. I am finally free or dry flaky skin an embarrassing redness, my face doesnt hurt no more an I feel like I have normal skin, something I haven’t had since 13yrs old. I’m forever grateful for whoever figured out how to beat Seborrheic Dermatitis.
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Mira
(verified owner) –
5 out of 5Worked on flaky eyebrows. Trick is using a very little am and pm.
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